New integration unlocks powerful Weave features to improve client experiences
Weave, a leading all-in-one customer experience software platform for small and medium-sized healthcare businesses, announced an integration with Neo, a leading cloud-based veterinary practice management software. This integration allows veterinarians to better manage their business through automation and optimization of tasks by unlocking the following Weave features:
Appointment Reminders and Confirmation Writebacks: Weave sends automated appointment reminders to clients to help keep schedules full and writes back their confirmation status in both systems.
Automated Data Sync: Keeps client contact and appointment information current in Weave with regular updates from the Neo database.
Phones and Call Pop: Displays the client’s profile when they call into the practice, enabling staff to know more about clients when they call and deliver more personalized communications.
Vaccination Reminders: Automated text reminders help clients keep their pet’s vaccinations up-to-date.
Reviews: Weave Reviews makes it easy for an office to collect and monitor reviews on Google and Facebook.
Missed-call Text: Never miss an opportunity with missed-call text messages whether you’re away or busy with another client.
Text Writebacks: Vet Text Writebacks will enable office staff to easily transfer a text message to the PMS so that no important information in their care is lost and proper care is given with the doctors.
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Weave empowers veterinary practices to attract, engage, and retain clients while streamlining operations and reducing administrative burdens. By providing intuitive tools that enhance communication and efficiency, Weave enables providers to focus on delivering exceptional care while building successful, patient-centered businesses. By streamlining payment processes with text-to-pay, online payments, and flexible options like payment plans, Weave accelerates collections, reduces write-offs, and improves practice profitability.
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