RagMetrics Unveils Groundbreaking Live AI Evaluation Tool to Restore AI Trust
For years, generative AI (GenAI) has promised a revolution, but a lack of reliable validation has kept a significant portion of enterprises—over 45%—trapped in endless pilot programs. RagMetrics is ending that “pilot purgatory” with the launch of its Live AI Evaluation Tool, a platform designed to inject unprecedented transparency, reliability, and speed into the deployment of generative AI systems.
The new feature of the RagMetrics solution directly addresses the industry’s most significant hurdle: trust. With 65% of business leaders citing AI “hallucinations”—the generation of inaccurate or fabricated content—as a major barrier to adoption, RagMetrics delivers a scalable solution for confidence.
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“AI is moving faster than ever, but trust and validation are still missing,” said Olivier Cohen, CEO of RagMetrics. “With Live AI Evaluation, we give enterprises confidence to deploy GenAI responsibly at scale—turning pilots into production in under three months with reliability and transparency.”
The Live AI Evaluation Tool enables enterprises to instantly validate their GenAI outputs with Near Real-Time Evaluations, drastically accelerating the time from concept to production. The platform’s advanced Hallucination Detection automatically identifies inaccuracies, safeguarding the enterprise from reputational and operational risk.
Beyond speed, the tool provides depth of control. With Customizable Criteria leveraging over 200 preconfigured rubrics, development teams can align AI performance directly with specific business goals. For sophisticated deployments, Agentic Monitoring offers continuous tracing of AI agent behaviours, ensuring models never drift from their intended mandate. The platform ensures flexibility with Flexible Integrations, working seamlessly with all major LLM foundational models across cloud, SaaS, and on-premises environments.
“AI is moving faster than ever, but trust and validation remain the missing pieces,” said Olivier Cohen, CEO of RagMetrics. “With our Live AI Evaluation Tool, we’re giving enterprises the confidence to deploy GenAI responsibly and at scale. This is about more than technology—it’s about enabling innovation with transparency and reliability. Product teams can now ship new AI features in under three months, turning pilot programs into production reality.”
By bridging the validation gap, RagMetrics is not just launching a product; it’s providing the catalyst for faster, more reliable innovation in the enterprise AI landscape.
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