SharpenCX, a leader in AI-driven contact center solutions, announced its merger with Ytel, Inc., a California-based provider of cloud communications and contact center software. The combined company will deliver a unified customer-experience (CX) platform that brings together SharpenCX’s intelligent agent technology with Ytel’s best-in-class outbound CX capabilities — including programmable voice, messaging, and predictive engagement […]

Leading deepfake detection platform integrates forensic-grade AI verification into legal workflows to combat synthetic media threats Reality Defender, the award-winning deepfake and AI-generated media detection platform, and Law & Forensics, the pioneering global legal engineering firm specializing in digital forensics and cybersecurity, announced a strategic partnership to protect the legal sector from a variety of deepfake and […]

OpenAI CEO Sam Altman has declared a “code red" to prioritize ChatGPT improvements, delaying advertising and AI agent initiatives as Google’s Gemini gains ground.
The post OpenAI Declares ‘Code Red’ To Improve ChatGPT Amid Google Competition appeared first on Search Engine Journal.

Learn the differences between XML and HTML sitemaps, their impact on crawlability, and when each makes sense for your site’s structure.
The post Ask an SEO: Is An XML Or HTML Sitemap Better For SEO? appeared first on Search Engine Journal.

Back in October, we saw Google testing having the “Show more" button in the AI Overviews within Google Search jump you to AI Mode with follow-up questions. Well, Google’s Robby Stein announced on X yesterday that this is being tested (after it was tested already) in the mobile search results.

Google’s John Mueller said having a 100MB video file on your home page won’t have a noticeable SEO effect. This was his response on a Reddit thread to the concern of having such a weighted-down file on your home page.

Google’s Gemini 3 and Nano Banana Pro is now available in AI Mode in 120 countries and territories in English. This expands it from Gemini 3 in AI Mode’s initial launch just a couple of weeks ago.

It is already December, can you believe it and even crazier, I’ve been doing this for 22 years! Where does the time ago. In any event, we had some serious Google ranking volatility this month, especially over the Thanksgiving week/end.

Today marks the 22nd anniversary of when I started this site, the Search Engine Roundtable. I was 23 years old when I started this site, compiling what the search community and search industry was talking about and…