AudioCodes Announces a Large-Scale Voca CIC Voice Agent Deployment with Atento
Voca CIC powers millions of healthcare voice interactions across the United States through Atento, one of the world’s top five Business Process Outsourcing providers AudioCodes Voca Conversational Interaction Center (Voca CIC), in collaboration with Atento and Go2Uno, completed a large-scale Conversational IVR modernization for a major managed care organization The new solution supports more than 500 concurrent AI Voice […]
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