New Relic Named a Leader in 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM)

Recognition comes on the heels of New Relic also being named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the 13th consecutive time Unifying DEM with intelligent observability, New Relic delivers AI-strengthened actionable customer experience insights New Relic, the Intelligent Observability company, announced it has been named a Leader in the 2025 […]

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AI, Hybrid CX Models Strengthen Australian Contact Centers

Enterprises embrace new technologies for secure, compliant, cloud-based operations to enhance service quality, ISG Provider Lens® report says Companies in Australia are accelerating their adoption of AI-enabled and hybrid contact center models to improve efficiency, compliance and customer experience, according to a new research report published by Information Services Group (ISG)  a global AI-centered technology research […]

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