Recognized as a MetriStar Top Provider for CCaaS and WEM, and No. 2 Overall in CCaaS MetriRank Five9 , a leading provider of the Intelligent CX Platform, announced a triple recognition from Metrigy in 2025: MetriStar Top Provider for Contact Center-as-a-Service (CCaaS), MetriStar Top Provider for Workforce Engagement Management (WEM) Suites, and recognition as a […]

Appian the leading platform for AI process automation, announced it has been named a Leader in the IDC MarketScape Worldwide Business Automation Platforms (BAPs) 2025 Vendor Assessment (doc #US52034624, May 2025). Appian has embedded AI into business processes for years, making them faster, smarter, and more adaptable. According to the IDC MarketScape report, “Appian supports the […]

PebblePost strengthens executive bench with seasoned adtech veteran to deepen performance marketing expertise and expand market leadership. PebblePost, the leading performance marketing company specializing in Programmatic Direct Mail and CTV, announced that Will Harrington has joined the company as Chief Revenue Officer. The appointment further strengthens PebblePost’s commitment to delivering unparalleled scale, precision, and measurable outcomes […]

Machines reward overlap. Humans reward density. This article explains why balancing both is critical for content optimization in retrieval-augmented AI systems.
The post Semantic Overlap Vs. Density: Finding The Balance That Wins Retrieval appeared first on Search Engine Journal.

Refreshed brand showcases expansion of proprietary AI capabilities into multilingual video solutions across 50+ languages 3Play Media announced a comprehensive rebrand reflecting its transformation from a video accessibility tech company into a leader in video localization and global accessibility solutions, driven by breakthrough AI technology that delivers unprecedented quality control and customization. “Our expansion represents […]

Restaurant, Luxury Auto, and Finance brands see consumer engagement lifts with NFL media investments, as streaming-exclusive NFL games deliver 66% stronger ad effectiveness than the TV average EDO has released the third annual NFL TV Outcomes Report, analyzing every national TV ad that aired across the 2024–25 NFL season to reveal what creative strategies, categories, and media […]

Gray Media announced a new, cutting-edge video streaming deal for a full end-to-end solution on Google Cloud, powered by Quickplay, that will redefine the streaming experience for viewers.   This partnership combines the power of Google Cloud’s AI infrastructure with Quickplay’s flexible, cloud-native platform to deliver deeply personalized viewing experiences.   By harnessing real-time data and advanced […]

Mobiquity Technologies, a leading provider of next-generation data intelligence and advertising technology solutions, announced that two additional clients will adopt its newly launched CMOne platform, further accelerating market adoption of the industry’s first fully agentic AI marketing operating system. These new client activations come through Mobiquity’s recently expanded partnership with NewsOut, the AI-powered video press release and […]

Procedureflow, a leading knowledge management software, announced a strategic partnership with Laivly, a leader in artificial intelligence solutions for contact centers. This collaboration will combine Procedureflow’s visual guidance with Laivly’s AI capabilities to help contact center teams deliver faster, more accurate, and consistent customer support and customer experiences. Procedureflow’s platform guides agents through complex processes, reducing […]

Industry-first integration enables audience decisioning on the sell-side using Acxiom’s full suite of data services Magnite, the largest independent sell-side advertising company, announced an integration with Acxiom, the connected data and technology foundation for the world’s leading brands, that establishes Magnite as Acxiom’s first programmatic partner for sell side data activation. Advertisers can activate their […]