Smart Communications Acquires Pendula, Advancing Omnichannel Orchestration With AI-Powered Engagement for the Agentic Era
Acquisition enhances the Conversation Cloud™ with intelligent orchestration and expanded AI capabilities, helping regulated industries reduce friction, increase completion rates, and connect with customers where they are Smart Communications, a leading technology company focused on helping highly-regulated organizations engage in more meaningful customer conversations, announced its acquisition of Pendula, a trusted provider of intelligent orchestration […]