CallMiner Named a Core Performing Provider in the CMP Research Prism for Conversational IVR/Voicebot
The refreshed report highlights the evolving voicebot market, including increased adoption, AI advancements, and impact on customer experience CallMiner, the global leader in AI-powered conversation intelligence and customer experience (CX) automation, has been named a core performing provider in the refreshed CMP Research Prism for Conversational IVR/Voicebot. According to the CMP Research Prism, “Self-service in […]