Combined platform turns real-time network intelligence into guided and automated actions across every support channel – increasing digital engagement, reducing calls and truck rolls, lowering cost-to-serve, and improving subscriber confidence Plume Design, Inc., the leader in intelligent services for ISPs serving connected homes and small businesses, announced the acquisition of Sweepr, an AI-powered customer-care orchestration […]

Saama Capital Founder Ash Lilani and Former Procter & Gamble Chief Innovation Officer Jerry Porter Join DaVinci Commerce Board of Directors DaVinci Commerce, formerly named Jivox, announced that it has raised a strategic round of financing to invest in the growth of its AI-native DaVinci Commerce platform designed to help large global brands and commerce media networks […]

HawkEye 360, the global leader in signals intelligence data and analytics, announced the successful launch of its latest satellite trio, Cluster 13, and confirmed initial communications with the satellites. Cluster 13, integrated via Exolaunch, launched into a sun-synchronous orbit as part of the Twilight rideshare mission aboard a SpaceX Falcon 9 rocket. This successful deployment […]

In a rare Sunday launch, Google announced new AI Mode ads named Direct Offers. Google also announced branded AI agents and a new open standard for agentic commerce it calls Universal Commerce Protocol (UCP).

Google’s Robby Stein reiterated that Google’s AI experience, such as AI Mode and AI Overviews, integrates Google’s core search signals. This helps Google provide more useful and helpful responses to users in the AI experiences. But it doesn’t always get it right, as many of you know.

Part of Treasure Data AI Marketing Cloud, this multi-agent AI orchestration system helps marketing teams plan, create, and execute the full lifecycle of marketing with precision, control, and enterprise-grade velocity Treasure Data launched Marketing Super Agent, a category-defining AI marketer built directly into Treasure Data’s AI Marketing Cloud. Unlike the wave of AI copilots that […]

AWS customers gain access to pre-trained, pre-tuned entity resolution AI delivered as an SDK, with accurate results from day one and ready for enterprise scale-up Senzing, developer of industry-leading entity resolution AI, announced the availability of Senzing® AI for entity resolution in AWS Marketplace, which helps organizations easily discover, try, test, buy, deploy, and manage […]

CQL, the Unified Commerce Agency and a Shopify Platinum Partner, announced the launch of continuously updated customer profiles maintained in Bloomreach, supporting more consistent and informed experiences across channels. “The customer experience should be personalized across every touchpoint, even as they move from online to in-store. By connecting in-store and digital customer data, POS360° helps […]