Skyword Patents Dynamic AI Workflow to Deliver Breakthrough Speed, Quality and Precision in Content Marketing

Skyword’s patented technique guides marketers on what to create and how, accelerating the creation of high-performing, human-authored content. Skyword, the leader in enterprise content marketing, announced it has been awarded U.S. Patent No. 12,437,022 B1 for Dynamic Generation of Work Requests—a pioneering technique for applying AI that bridges the critical gap between strategic planning and effective execution […]

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NiCE Launches Local Dedicated CXone Mpower Instance in South Africa, Expanding AI Customer Experience Capabilities Across the Continent

New locally hosted cloud platform delivers AI-powered, compliant, and personalized customer experiences with full South African data residency NiCE announced the official launch and general availability of NiCE CXone Mpower on a dedicated, local instance in South Africa, marking a significant expansion of its AI-powered customer experience platform within the region. The platform is now live, […]

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Sprinklr Wins ADWEEK Tech Stack Award for Best Social Media Marketing Platform

The inaugural ADWEEK Tech Stack Awards recognize companies that are leading the evolution of marketing technology. Sprinklr, the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), is the winner of the ADWEEK Tech Stack Award in the Social Media Marketing Platform category. The honor recognizes organizations setting new standards across the marketing technology ecosystem […]

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Infobip Reports Record Black Friday Interactions as Retailers Accelerate Shift to Richer Customer Experiences

Black Friday interactions grow by 15% year-on-year, marking a new milestone for Infobip’s global communications platform Infobip, the leading global cloud communications platform for customer engagement, identified a remarkable upswing in its Black Friday messaging traffic, with use of Rich Communication Services (RCS) surging 277% on Black Friday 2025 compared to the previous year. Email […]

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The Environmental (and Human) Cost of Spam: And Why It’s Entirely Preventable

Online spam has become so routine that most people barely register its sheer volume anymore. It’s the background radiation of the digital world, humming along in email inboxes, text messages, DMs, robocalls, and every communication surface we touch. Yet when you measure the actual cost—the ecological footprint, the wasted infrastructure, the productivity drag, and the…

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Google Shopping Crawlers Are Too Fast For JavaScript Generated Structured Data

14 months ago, Google updated its documentation around its shopping related structured data warning not to generate your structured data dynamically through JavaScript. Yesterday, at the Search Central Live event in Zurich, a Google engineer explained why – it’s because the shopping bot crawls a lot and fast.

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