Decagon, the leader in conversational AI agents for concierge customer experiences, introduced a new and proactive generation of its agentic technology that anticipates customer needs, remembers customer nuance, and initiates customer contact at the right time and for the right reason. “We have a core principle here at Decagon: invent what customers want.” – Alan Yiu, VP […]

Built on the industry’s most API complete observability platform, the assistant delivers conversational analytics, anomaly detection, and remediation guidance without additional tools or integrations Nectar Services Corp., a leader in unified communications and contact center observability, announced its native AI Assistant, built directly into the platform to turn vast operational telemetry into instantly accessible intelligence. […]

BigID and Atlan announced an enhanced integration that delivers the first and only combined solution to unify structured and unstructured data discovery, classification, lineage, and cataloging into a single, AI-ready control plane. Together, BigID and Atlan provide the industry’s leading combined data security and governance foundation, enabling organizations to confidently govern, orchestrate, and protect the […]

If you’ve ever built a Google Map with multiple pins and wished you could label them A through Z — or number them 1 through 25 — without hunting down a third-party icon pack or firing up a design tool, this is for you. The Martech Zone Map Marker Maker lets you generate a full…

As we move through the first quarter of 2026, the retail marketing landscape is defined by a paradoxical cautious expansion. While overall marketing budgets as a percentage of revenue have remained relatively flat, the internal allocation of those dollars has undergone a seismic shift toward high-attribution digital channels and AI-driven operations. Retailers are no longer…

When your application triggers a password reset, a purchase receipt, or a critical account notification, every second of delay erodes user trust. For many developers, the nightmare isn’t just a slow send; it’s the black hole of email delivery where messages vanish into spam folders or get throttled by ISPs without warning. Managing your own…