Retail AI Council Launches Shopper Context Protocol Working Group to Strengthen Customer Relationships in the Era of Agentic AI
The initiative unites retail and technology executives around an open standard designed to prevent the erosion of customer loyalty The Retail AI Council, a retailer-built, retailer-led organization dedicated to helping retailers embrace the transformative potential of AI, announced the formation of its Shopper Context Protocol (SCP) Working Group, a cross-industry initiative dedicated to ensuring that […]