RingCentral Unveils RingWEM – an AI Powered Workforce Engagement Management Suite
RingWEM includes native AI Quality Management, AI Workforce Management, AI Interaction Analytics, and Screen Recording RingCentral, Inc. , a global leader in AI-powered business communications, announced RingWEM, a next-generation offering that leverages and extends the recent acquisition of CommunityWFM workforce management. This new comprehensive solution complements RingCentral’s native cloud contact center, RingCX™, by adding powerful capabilities […]
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