“Summy”, the first platform-native compliance AI Copilot, delivers clear, actionable insights from platform data inside Sumsub’s workflow, enabling faster and explainable decisions without black-box automation. Sumsub, a global verification and fraud prevention leader, announced the launch of its new Summy AI Copilot (“Summy”), the first platform-native AI agent for compliance and fraud teams. Fully integrated into the […]

JPLoft enhances its web development services, empowering businesses with advanced technologies for faster digital growth. JPLoft announced the expansion of its web development services to help businesses achieve scalable and long-term digital growth. The enhanced service offering focuses on building flexible, high-performing web solutions that support modern business goals. We aim to empower businesses with […]

AI-Powered Platform Provides Visibility into Copper Network Retirement and Legacy Voice Service Risk Ooma, Inc., a provider of advanced communications services for businesses and consumers, announced the launch of POTSTracker.com, an AI-powered monitoring and analysis platform designed to help organizations navigate the complex landscape of legacy voice service discontinuance. As telecommunications carriers across the United […]

Integrated AI training and performance ecosystem significantly improves associate proficiency, performance and sales across TTEC’s global contact centers TTEC Holdings, Inc., a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, announced the expansion and growing enterprise adoption of its AI-driven frontline performance ecosystem, anchored by TTEC RealSkill™ and TTEC Perform™. Built to bridge […]

How can modern marketers optimize how they set up their AI powered martech stacks for better marketing output? Misha Williams, Chief Operating Officer at GWI weighs in with some thoughts and best practices: _________ Hi Misha, tell us about yourself and your role at GWI? I’m Chief Operating Officer at GWI, where I focus on […]

Collaboration launches in telecommunications with dedicated Anthropic Center of Excellence, expanding across financial services, manufacturing, and software development Infosys Topaz™ and Anthropic’s Claude models, including Claude Code, combine to automate complex workflows, accelerate software delivery, and build agentic AI solutions across industries Infosys, a global leader in next-generation digital services and consulting, announced a strategic collaboration […]

Ellie™ is powered by artificial intelligence (AI) and supports call centers by working with agents to better serve callers. Amtelco announced the release of Ellie™ an intelligent virtual agent (IVA) platform capable of handling caller interactions with an automated, artificial intelligence (AI)-based agent that utilizes a large language model (LLM) and natural language processing (NLP). […]

Serving as the network backbone for NBCUniversal’s live broadcasts on the world’s biggest stages Comcast Business announced it is again partnering with NBCUniversal to architect and manage critical components of the linear and digital broadcast for three of television’s marquee events this month – Super Bowl LX, the Milan Cortina 2026 Olympic Winter Games, and the 2026 NBA […]