Maven Voice Brings Unbelievably Human AI Conversations to Your Next Customer Support Call

Maven AGI introduced Maven Voice: a voice AI agent for live calls that understands context and responds naturally in any situation. With this launch, Maven AGI advances its mission of fueling companies to deliver customer experiences at scale. “When a customer calls, it’s because something important is at stake,” said Jonathan Corbin, Founder & CEO of […]

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Guideline Launches New Digital Ad Data Innovation Suite

New capabilities deliver unprecedented clarity into the placement-level dynamics shaping digital media strategy, pricing, and targeting amid evolving market complexity Guideline, a leading provider of advertising data and media planning technology, announced the launch of its Digital Ad Data Innovation Suite, a major expansion of its digital intelligence capabilities across both Ad Spend and Pricing […]

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Press Ganey Forsta Expands Research Capabilities With Deeper Integration of Qualitative Tools on the HX Platform

Integration brings focus groups, interviews, and ethnographic research together in one seamless solution Press Ganey Forsta, the leading provider of experience measurement, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders, announced expanded capabilities in Digital Diaries, now including built-in online focus groups. Digital Diaries is a qualitative […]

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