Agentic Commerce Poised to Accelerate; Marketers Fear Losing Direct Relationships as Nearly Half of Surveyed Consumers Expect to Interact with Brands through AI Agents by the end of 2026 Braze , the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, released its 2026 Global Customer Engagement Review (CER). As artificial intelligence (AI) […]

CEO Dan O’Malley to Join NetUno Chairperson and IDC Vice President for Executive Discussion on Scaling Agentic AI Across Service, Sales, and Field Operations Engageware, the most used AI-powered customer engagement platform for regulated industries, announced it will showcase at Mobile World Congress 2026 how telecom providers can scale agentic AI into production with the […]

New platform unifies political ad intelligence and expands CTV capabilities ahead of the 2026 midterms AdImpact, a leading advertising intelligence company, announced the launch of AdMo+, an expansion of its existing television intelligence platform designed for the evolving political landscape. AdMo+ integrates AdImpact’s advertising spend data, rate data, and creative analysis, including the industry’s largest […]

Docusign, the leader in AI-powered contract management, announced that its Intelligent Agreement Management (IAM) platform is available as part of Anthropic’s Cowork. By connecting to Docusign in Cowork, businesses can securely create, review, send, and manage agreements from start to finish — all through natural language prompts in Cowork. This integration transforms how teams work with […]

Infosys Topaz and Microsoft Fabric joint implementation in transportation delivers real-time analytics, governance and business-ready data foundation  Infosys, a global leader in next-generation digital services and consulting, announced the successful completion of a major data modernization program for CSX Corporation, a leading rail-based freight transportation company. Built using Infosys Topaz™, an AI-first set of services, solutions and […]

New executive role reflects growing shift from experimental AI adoption to disciplined, organization-wide AI operations and governance Agiloft, a global leader in data-first contract lifecycle management (CLM), announced the appointment of Noe Ramos to Vice President of AI Operations, a newly defined executive role focused on turning artificial intelligence into measurable business capability. Formerly VP […]

On January 1, 2026, California launched the Delete Request Opt-Out Platform, better known as DROP. The tool allows the state’s 40 million residents to delete their personal information from more than 500 registered data brokers with a single click. By August 1, when data brokers must begin processing these deletion requests every 45 days, the […]

RocketReach, a leading sales and recruiting intelligence platform, announced a strategic partnership with Autobound to expand its signal-driven AI capabilities and deliver more effective, time saving prospecting for revenue teams. Through the partnership, RocketReach will incorporate Autobound’s Signal Engine into its data ecosystem, giving customers access to a growing set of 400+ company and contact level […]

Borow, who helped launch Universal Ads, will oversee the ad buying platform as it heads into its second year and next phase of growth. Comcast Advertising announced it named James Borow as General Manager of Universal Ads, which enables brands of any size to create, buy and measure ads across premium video. In this role, […]

APM hybrid agents and Collector Observability give customers choice for app instrumentation and a seamless bridge to open standards at their own pace New Relic, the Intelligent Observability Company, announced innovations that empower businesses to unlock the full potential of OpenTelemetry (OTel) with more ease and efficiency than ever before. The new capabilities remove the […]