HGS launches Interaction Intelligence to drive next-gen CX and unlock strategic value
AI-led solution to enhance CX, generate higher revenue, and support better decision-making Hinduja Global Solutions, a leading provider of digital experience, business process management (BPM), and digital media services, announced the launch of Interaction Intelligence, an enterprise-grade artificial intelligence (AI) solution based on the HGS Agent X framework, that transforms Quality Assurance (QA) from a […]
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