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EngageLab Launches AI-Powered Customer Service Platform LiveDesk, Revolutionizing Enterprise Customer Experience

EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its new AI-driven customer service platform – LiveDesk. Built on the core principle of “AI Agent x Human Agent” deep collaboration, the platform is dedicated to helping enterprises efficiently address multi-channel customer communication challenges, comprehensively enhancing customer service efficiency and customer […]

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RENOVOICE Launches AI Search Reputation Framework to Help Financial Brands

RENOVOICE, a leading reputation and AI-driven brand optimization agency, announced the launch of its new AI Search Reputation Framework, a system designed to help financial institutions adapt to rapidly evolving AI search engines such as ChatGPT, Gemini, Perplexity, and Claude. Marketing Technology News: MarTech Interview With Philipp Heltewig, Chief AI Officer @ NiCE and General Manager […]

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Salsa Technology and Optimove Partner to Strengthen CRM Personalization for Operators in Brazil and LATAM

As Optimove’s first Brazilian platform integration, the partnership enables Salsa operators to adopt advanced CRM capabilities faster and more seamlessly, supporting the region’s move toward retention-first strategies Optimove, the creator of Positionless Marketing and the #1 Player Engagement Solution for iGaming and sports betting operators, has announced a strategic partnership with Salsa Technology, one of […]

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My Code Appoints Amani Duncan as Chief Executive Officer

Duncan joins the award-winning media company and marketing agency with leadership experience from BBH USA, Viacom, and Def Jam My Code, a leading media company and marketing agency for growth audiences—the fastest-growing and most culturally influential consumer segments in the U.S. announced the appointment of Amani Duncan as Chief Executive Officer. A seasoned leader across […]

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