Martech & the ‘Digital Unconscious’: Unearthing Hidden Consumer Motivations
In a world full of digital connections, brands want to know what consumers feel—often without even realizing it themselves—not merely what consumers say. Explicit consumer feedback—that which surveys, focus groups, and purchase histories provide—has long been the cornerstone of traditional marketing. Underneath the surface, nevertheless, is a great, unrealized reservoir of unconscious motives influencing most […]
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