SEO

Perception of Customer Experience at a New Low, Survey from Broadridge Reveals

More than half of North Americans have lost trust in a company that delivers a poor experience or unclear communication As companies across sectors race to stimulate consumer loyalty and provide differentiation, customer communications and digital experiences are under-appreciated levers in unlocking customer satisfaction, according to the seventh annual CX and Communications Consumer Insights study by Broadridge […]

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Northland & Companies and Revcord Launch Logger-Agnostic AI Program for Public Safety and Enterprise Logging

Northland & Companies and Revcord have launched a logger-agnostic program offering complimentary access to RevSync+ and ReVI. Agencies can explore AI-powered transcription, quality assurance, and analytics using their own recorded data, regardless of their existing logging system or hardware. Northland & Companies, a trusted provider of mission-critical recording solutions for more than 43 years, announced […]

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ActiveCampaign Launches the First Autonomous Marketing Connector for Anthropic’s Claude

Built on ActiveCampaign’s MCP server, the new integration lets marketers securely access, analyze, and take action on marketing data across campaigns and automations directly in Claude ActiveCampaign, a leading autonomous marketing platform, announced the launch of the first autonomous marketing connector for Anthropic’s Claude, now available in Claude’s Connector Directory. Through this integration, Claude users […]

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