Author name: Mike SEO

SharpenCX and Ytel Merge to Deliver a Unified, AI-Powered Customer Experience Platform

SharpenCX, a leader in AI-driven contact center solutions, announced its merger with Ytel, Inc., a California-based provider of cloud communications and contact center software. The combined company will deliver a unified customer-experience (CX) platform that brings together SharpenCX’s intelligent agent technology with Ytel’s best-in-class outbound CX capabilities — including programmable voice, messaging, and predictive engagement […]

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Reality Defender and Law & Forensics Partner to Protect Legal Sector from Deepfake Fraud

Leading deepfake detection platform integrates forensic-grade AI verification into legal workflows to combat synthetic media threats Reality Defender, the award-winning deepfake and AI-generated media detection platform, and Law & Forensics, the pioneering global legal engineering firm specializing in digital forensics and cybersecurity, announced a strategic partnership to protect the legal sector from a variety of deepfake and […]

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OpenAI Declares ‘Code Red’ To Improve ChatGPT Amid Google Competition via @sejournal, @MattGSouthern

OpenAI CEO Sam Altman has declared a “code red" to prioritize ChatGPT improvements, delaying advertising and AI agent initiatives as Google’s Gemini gains ground.
The post OpenAI Declares ‘Code Red’ To Improve ChatGPT Amid Google Competition appeared first on Search Engine Journal.

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