Agencies can now use a single login to monitor all merchant clients — with proactive alerts designed to catch issues across accounts early.
Google launches dedicated Merchant Center hub for agencies Read More »
Meta’s latest generations of its MTIA series of in-house chips for artificial intelligence will help support the company’s massive data center expansion plans.
Meta rolls out in-house AI chips weeks after massive Nvidia, AMD deals Read More »
AI citation patterns vary widely by platform, industry, and intent, making headline-driven conclusions misleading.
AI citation data shows there is no universal top source for brands Read More »
New category of CX software introduces a persistent AI layer that unifies disparate enterprise tools, supercharging the agent experience and delivering seven-figure ROI through automation and legacy system elimination. UJET, a leader in AI-powered contact center innovation, announced Agentic Experience Orchestration (AXO), a transformative architectural framework designed to eliminate the systemic complexity that has historically hindered […]
Google LLC announced the completion of its acquisition of Wiz, a leading cloud and AI security platform headquartered in New York. Wiz will join Google Cloud and maintain its brand and commitment to securing customers across all cloud environments. This acquisition is an investment by Google Cloud to improve cloud security and enable organizations to […]
Google Completes Acquisition of Wiz Read More »
Voice Assist checks Google Calendar availability and schedules meetings in real time, helping a broad range of businesses convert callers instantly. CallRail, the AI-powered lead engagement platform, announced a new integration between its AI voice agent, Voice Assist, and Google Calendar that enables businesses to automatically schedule appointments during phone calls handled by Voice Assist. […]
AI Knowledge Sources allows ChurnZero’s ‘digital teammates’ to learn every detail and best practice within company knowledge bases. ChurnZero, the platform and partner for customer success, has enhanced its embedded AI agents with connected knowledge source integrations—enabling them to more completely understand the nuances of any business, its products and services, the needs of its […]
Thanks to Lucas AI Video Creator, Orum created a high-quality personalized year in review at scale. Orum delivered an unforgettable end-of-year experience for its users with a hyper-personalized video campaign powered by Idomoo’s Lucas AI Video Creator. By transforming individual data into an exciting, shareable showreel, the campaign gave customers a dynamic way to relive […]
Orum Achieves 36% Conversion Rate With Idomoo Personalized AI Video Read More »
Next-generation CPaaS platform that integrates omnichannel communication, network-based identity, and conversational AI to help enterprises deliver trusted digital experiences Comviva, a global leader in digital transformation solutions across customer experience management, data monetization, and digital financial services, announced the launch of NGAGE for Enterprises, a next-generation CPaaS platform designed to help enterprises deliver seamless, secure, […]
Integrated with Palo Alto Networks to deliver real-time threat detection for AI workloads Equinix, Inc., the world’s digital infrastructure company®, unveiled the Distributed AI Hub, powered by Equinix Fabric Intelligence™, to provide a single, unified framework for enterprises to connect, secure and simplify their increasingly complex and distributed AI ecosystems. The Hub is a neutral […]