8×8 Closes the CX Expectation Gap with AI-Driven Engagement, Payments and Personalization
New innovations across the 8×8 Platform for CX help businesses respond in real time, personalize service at scale, and deliver measurable impact – without added complexity Customer expectations keep rising, but most companies are falling short. Metrigy research shows 76% of businesses surveyed believe their service is improving, yet only 36% of consumers agree. That […]