Johns Hopkins Health System Selects Talkdesk for Contact Center Enhancement
Deployment of Talkdesk Healthcare Experience Cloud will offer artificial intelligence-powered self-service, intelligent routing, and Epic integration for coordinated service delivery Talkdesk, Inc. announced that Johns Hopkins Health System has selected the Talkdesk Healthcare Experience Cloud to modernize its contact center operations as part of a broader technology initiative. The implementation will leverage the Talkdesk Customer Experience Automation™ (CXA) […]
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