Author name: Mike SEO

OnviSource has announced a strategic partnership with SpitFire to integrate its OmVista Agentic AI platform and Business Analytics Service into SpitFire’s outbound communication solutions, aiming to boost contact center performance. The collaboration will provide SpitFire customers with AI-powered analytics, real-time agent assistance, automated post-call tasks, and insights to optimize customer targeting and compliance, ultimately increasing […]

New feature enables SMBs to manage WhatsApp for Business conversations alongside calls and SMS within one centralized platform. DialLink announced the launch of its native WhatsApp for Business integration, enabling small and medium-sized businesses (SMBs) and startups to engage with customers more effectively. With this integration, WhatsApp conversations can now be managed seamlessly alongside calls, […]

Tweet Kevin Shectman, Senior Director of Product Marketing at Braze shares more on how marketers can drive more value with their customer engagement strategies in this MarTech interview by MarTechSeries: ___________ Hi Kevin, tell us about your role at Braze and your experience in martech? Over the past 10 years, I’ve built a career at

Clearspan expands distribution of its communication solutions through TD SYNNEX’s extensive network of resellers and integrators. Clearspan, a leading provider of cloud-based voice, video, chat, and collaboration solutions, announced a new North American distribution agreement with TD SYNNEX, a global IT distributor and solutions aggregator. This strategic partnership will enable TD SYNNEX Value-Added Resellers (VARs) […]

New Suite of AI Agents Automates Key Parts of Advertising Lifecycle, While Innovid Orchestrator Unites Them—Connecting Humans, Data, & AI Across the Ecosystem Innovid, the independent software platform for the creation, delivery, measurement, and optimization of advertising, unveiled new AI agents alongside Innovid Orchestrator™—the industry’s first full-cycle AI orchestration superagent built to connect people, data, […]

ChatGPT, TikTok, and Apple® Messages have emerged as the communications channels with the biggest increase in compliant capture – demonstrating how high-profile regulatory enforcements are influencing compliance investment. Global Relay, a leading provider of end-to-end compliance solutions for highly regulated industries, has shared the findings of its third annual report which unveils the communications channels firms are […]

New platform bridges developers and non-developers to collaboratively build teams of AI agents. Inkeep, a company building frameworks to build AI Agents, has announced the launch of its Agent Builder, an AI Agent development platform that synchronizes code and visual interfaces in real time. The release enables technical and non-technical, particularly those in for customer […]

Exostellar, a leader in AI infrastructure orchestration and optimization, announced the general availability (GA) of its AIM (AI Infrastructure Management) platform — the industry’s first solution to deliver unified control of multi-cluster GPU environments spanning on-premises, cloud, bare metal, and GPU-as-a-Service deployments. AIM provides a single pane of glass for managing and optimizing heterogeneous accelerators […]

Working with AWS brings smarter, faster, and more connected contract management to enterprises Agiloft, the global leader in data-first contract lifecycle management (CLM), announced that it has joined the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program, a co-sell program for AWS Partners that provides software solutions that run on or integrate with AWS. […]