Author name: Mike SEO

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty Mitel, a global leader in business communications, introduced Mitel CX 2.0, the next evolution of its customer experience (CX) platform, combining AI-driven intelligence and enterprise-grade administration in a single, unified solution. Built to operate in […]

CGI, one of the largest independent technology and professional services firms in the world, announced significant project milestones at government organizations across Florida that have deployed CGI Advantage®, a unified ERP platform that delivers efficient financial operations, automates budget processes, streamlines human resource management, and simplifies vendor engagement. “The adoption of CGI Advantage in Florida reflects […]

DitchCarbon is now on AWS Marketplace, giving enterprises audit-ready supplier emissions data and integrations to accelerate supply-chain decarbonization. DitchCarbon, a climate data platform helping enterprises decarbonize their supply chains, announced that its solution is now available directly on the AWS Marketplace. The listing enables organizations to purchase and deploy DitchCarbon using their existing AWS account and […]

Aria and ServiceNow extend collaboration to streamline how enterprises acquire their end-to-end order-to-cash solution, enabling faster and simpler adoption across industries Aria Systems, the leader in AI-powered billing automation, announces an expanded partnership with ServiceNow designed to simplify how enterprises adopt and implement modern, end-to-end order-to-cash solutions. Built on the ServiceNow Customer Relationship Management (CRM) […]

Partnership expands access to Rimes’ governed investment data through Databricks’ Delta Sharing protocol, accelerating AI-ready data delivery for financial institutions Rimes, a leading provider of enterprise data management and investment intelligence solutions to the global investment community, announced a partnership with Databricks, the Data and AI company, to make Rimes Managed Data Services available natively […]

LeapXpert, the leader in responsible business communication, announced a partnership with Iron Bow Technologies, a leading federal IT solutions provider, to deliver secure, compliant, and modern messaging solutions across U.S. government agencies. As federal teams modernize collaboration, the challenge isn’t adopting new tools but in doing so securely. Agencies must ensure communications through platforms like […]

Brands new to streaming advertising see up to 2.8 times higher brand recall and a 24% lift in purchase intent when pairing streaming TV ads with social media ads. Universal Ads, which enables brands of any size to create, buy, and measure ads across premium video, announced results of a study examining how exposure to advertising […]

Titan Operating System S.L. (Titan OS), the independent European Connected TV operating system, announced a new strategic partnership with MiQ, the global programmatic media partner. Through this collaboration, MiQ becomes the only managed service provider with access to Titan OS’ operating system-level intelligence, significantly expanding its European TV data footprint to more than 20 million […]

More than half of North Americans have lost trust in a company that delivers a poor experience or unclear communication As companies across sectors race to stimulate consumer loyalty and provide differentiation, customer communications and digital experiences are under-appreciated levers in unlocking customer satisfaction, according to the seventh annual CX and Communications Consumer Insights study by Broadridge […]

Salesforce , the world’s #1 AI CRM, announced it has completed its acquisition of Informatica, a leader in enterprise AI-powered cloud data management. The close of the acquisition brings Informatica’s rich data catalog, integration, governance, quality and privacy, metadata management, and Master Data Management (MDM) services to the Salesforce platform, establishing a unified and comprehensive […]