Author name: Mike SEO

Swiss Enterprises Lead AI-Driven Workplace Modernization

Organizations bring AI technologies into production to automate business processes, enhance collaboration, ISG Provider Lens® report says Swiss enterprises are at the forefront of the global transition to an AI-driven future of work, adopting automation and hybrid work practices faster and with greater focus than their European counterparts, according to a new research report published by […]

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Smart Operating Procedures: Transforming Customer Service with AI-Powered Workflow Automation

IrisAgent has unveiled Smart Operating Procedures (Smart OP), a groundbreaking AI platform that lets customer service teams design and automate SOPs using plain English — no coding required. Empowering teams to work smarter and faster, Smart OP transforms standard procedures into intelligent, executable workflows that enhance efficiency, accuracy, and customer satisfaction. IrisAgent Launches Smart Operating […]

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Big Law and Crypto Communications Chief Arielle Lapiano Joins LIMELIGHT as SVP

Former Paul Hastings Managing Director of Communications to Lead Agency’s Law Firm Practice and New Training Offering LIMELIGHT, the growth communications and marketing agency serving professional services, legal services, technology, and B2B companies, announced the appointment of Arielle Lapiano as Senior Vice President, tapping Paul Hastings’ former Managing Director of Communications and Corporate Affairs to […]

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MOTV Media Presents: “Background VIBEZ: Volume 1” A New DJ-Focused TV Series Premiering November 5 on BackgroundVibez.com via YouTube

MOTV Media presents Background VIBEZ: Volume 1, a new DJ-focused TV series produced by Teck Holmes (MTV’s The Real World, Van Wilder) and created by director Marques “MO” Owens. Hosted by Tiffany Walker and Suekay Deniz, the show features standout DJs including DJ BAD, DJ Sierra Bonita, DJ Vixen K, DJ Strega (aka Paola Gladys), […]

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HGS launches Interaction Intelligence to drive next-gen CX and unlock strategic value

AI-led solution to enhance CX, generate higher revenue, and support better decision-making Hinduja Global Solutions, a leading provider of digital experience, business process management (BPM), and digital media services, announced the launch of Interaction Intelligence, an enterprise-grade artificial intelligence (AI) solution based on the HGS Agent X framework, that transforms Quality Assurance (QA) from a […]

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Lanner Electronics and Personal AI Partner to Power Edge AI Platform for Telecom

Joint Solution Enables Telcos to Deploy Small Language Models at Near-Edge Infrastructure, Powering Next-Generation AI Services with Industry-Leading Economics. At NVIDIA GTC DC, Lanner Electronics and Personal AI announced a strategic partnership to deliver a complete hardware and software platform enabling telecommunications providers to deploy advanced AI services at the network edge. The integrated solution combines Lanner’s NVIDIA […]

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MarTech Interview with Julian Highley, EVP, Global Data Science & Product @ MarketCast

Tweet Julian Highley, EVP, Global Data Science & Product at MarketCast chats about the current state of advertising in this interview with MarTechSeries: __________ Tell us the brief highlights of MarketCast’s new Brand Effect Pro?  Brand Effect Pro is MarketCast’s new advanced advertising intelligence solution that unlocks next day, cross channel, actionable insights for marketers.

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