Author name: Mike SEO

The strategic alliance strengthens Atento’s capabilities in conversation-centric artificial intelligence solutions, enhancing its portfolio with advanced Conversational AI capabilities The agreement will drive intelligent virtual agent solutions and activate joint market initiatives across key regions, including the U.S., EMEA and Latin America Atento Luxco 1, one of the world’s largest providers of customer experience management […]

See how often your brand is mentioned in AI answers across major platforms. Ahrefs, a leading marketing platform, announced custom AI prompt tracking in Brand Radar, a new way for teams to monitor how their brand appears in AI-generated answers across platforms like ChatGPT, Gemini, and Perplexity. As AI assistants become a mainstream discovery channel, […]

Reimagined Build Program opens ServiceNow’s partner ecosystem to more innovators and strengthens the ServiceNow Store as a global marketplace for partner-built AI agents Unified investment portfolio and simplified pricing fuel partner-led growth, making it seamless for partners to innovate, differentiate, and monetize on the ServiceNow AI Platform ServiceNow , the AI control tower for business […]

Mistplay, a leading play-and-earn rewards and loyalty program for mobile gamers, has entered into a definitive agreement to acquire the Connected Rewards™ platform and related assets from Mobivity Holdings Corp., a platform that drives customer engagement for brands through gaming and rewards. The transaction is expected to close in early Q1 2026, subject to customary […]

With senior leadership roles at Twitter, Snap, TikTok and Reddit, Shaw brings proven expertise in scaling global ad businesses. Comcast’s Universal Ads announced the appointment of David Shaw as Head of Global Expansion. Universal Ads, which launched last year in the U.S., enables brands of any size to create, buy, and measure ads across premium […]

Advanced machine learning and modern data architecture propel insurers to the forefront of industry innovation Zinnia, a leading life insurance and annuity (L&A) technology company, announced a new integration with Snowflake, the AI Data Cloud company. With the Snowflake platform, Zinnia can more effectively deliver cutting-edge analytics and artificial intelligence solutions to reshape how insurance […]

Authentic customer voice becomes a shared system of record for business decisions Deeto, the AI-native platform for customer intelligence and activation, announced a major evolution of its platform aimed at helping organizations treat authentic customer voice as a system of record for businesses. The redesigned Deeto platform connects customer conversations, feedback, and sentiment into a […]

New virtual compute units deliver up to 50% higher indexing throughput and 37% lower latency — powering search, observability and security applications at no extra cost Elastic , the Search AI Company, announced a more powerful Elastic Cloud Serverless on Amazon Web Services (AWS), delivering up to 50% higher indexing throughput and 37% lower search […]

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